Shipping & Returns
Sending the package
In The Konjac Shop we ship orders no later than the next working day (Monday to Friday) after your purchase. Orders are sent through Correos Express, who will send you an SMS with the tracking number and deliver your order in 24 working hours after having made your purchase for all orders placed before 13h.
If you are not at home during working hours, we recommend that you leave a person in charge of collecting the package (the concierge, a store, a neighbor ...) or that you send the order to your work, so you will receive it quickly and without complications!
Cash on Delivery Payments
We accept cash on delivery. Keep in mind that CorreosExpress, as payment management, will charge you € 3 a on the price of the order.
Shipments to the Canary Islands, Ceuta, Melilla and the Balearic Islands
We do ship to the Canary Islands, Ceuta, Melilla and the Balearic Islands.